We’ve previously discussed the concept of wicked problems – a problem so complex it seems insoluble. But as part of our latest research, we’ve taken considerations around wicked problems further, into an exploration of how visual mock-ups of concepts in stakeholder conversations can help us understand the wicked problem of public transport. The Encircle team… Read more
Posts Tagged: signs
Unpacking the bus stop as a system
Donella Meadows was an important systems thinker of the 20th century. She was one of the authors of the 1979 report The Limits to Growth – which stated the world couldn’t continue the way it was – with the rates of population growth and economic and environment consumption it had. 40 years later, that’s something… Read more
Finding a Place for Dynamic Information in Public Transport Environments
Hand in hand with digital technology is information that is dynamic. But why is this necessarily a better way to present what customers need to know compared with traditional, static signs? the system could identify where a person is going to or coming from, and when they pass a screen you could show the exact… Read more
Innovation and smart technology in public transport
Though large-scale changes to infrastructure may be difficult, smaller modifications to the transport environment can improve customer flow, speeds, and leave people with a more pleasant experience as they commute. Below are examples of services and components of the transport system that help achieve this, drawn from Hong Kong and Seoul train stations. Above is… Read more
T-card electronic payment in Korea
T-money is a smart card which can be recharged and used to pay for transport in South Korea, in a similar style to Melbourne’s Myki or Sydney’s Opal card. But what’s different about T-money is that it’s not limited to paying for your train fare. It’s also a credit card that can be used in… Read more
Signage examples in Germany and UK
Different countries use signage in transport systems in a variety of ways. By analysing examples, common design principles become apparent – clean and uncluttered information presented in a simple way, with a mixture of static and dynamic signs. In Frankfurt, small amounts of information are placed on highly visible signs. Both the size of the… Read more